Privacy Policy

This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you access or use websites, applications, and services operated by Monndé Ltd. It also explains your rights in relation to your personal data and how you may exercise them.

1. Data Controller and Data Collection Entity

Monndé Ltd is the organisation responsible for the operation of the Monndé platform and related digital services.

Monndé Visa is Monndé Ltd’s secure identity, authentication, and account management service. Monndé Visa acts as the primary data collection entity for user identity information, authentication data, and account-related metadata when you create or access a Monndé account.

References to “we”, “us”, or “our” in this Privacy Policy refer collectively to Monndé Ltd and Monndé Visa, where applicable.

2. Information We Collect

We collect information that you provide directly when you register for an account, sign in using Monndé Visa, interact with our services, or communicate with us. This may include:

• Name and email address;
• Authentication and account identifiers managed by Monndé Visa;
• Profile information voluntarily provided by you;
• Communications and support requests;
• Technical data such as IP address, device type, browser information, and access logs.

3. How We Use Your Information

We process personal data only where there is a lawful basis to do so. Information collected may be used to:

• Provide, operate, and maintain Monndé services;
• Authenticate users and manage secure access through Monndé Visa;
• Improve platform reliability, performance, and security;
• Communicate important service, security, or policy updates;
• Respond to enquiries, feedback, and support requests;
• Comply with legal, regulatory, and contractual obligations.

4. Data Sharing and Third Parties

We may engage trusted third-party service providers to support the delivery of our services, including hosting, analytics, security, and communication services.

These third parties may access personal data only to the extent necessary to perform services on our behalf and are contractually obligated to process such data in accordance with applicable data protection laws and this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core site functionality, enhance user experience, and analyse usage patterns. You may manage or disable cookies through your browser settings, although some features of the service may not function as intended.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission or storage is completely secure.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Account Deletion

Subject to applicable data protection laws, you have the right to access, correct, restrict, or delete your personal data.

You may initiate deletion of your Monndé profile directly through your account settings by visiting:

https://monnde.com/profile

Once a profile deletion request is submitted, your account and associated personal data managed through Monndé Visa will be scheduled for deletion in accordance with our retention and compliance obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page with a revised effective date.